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HC-DPS-EI: Admin Desktop

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The EPP option should be auto-enabled whenever the WFM Load Balance option is selected

If the EPP is not enabled during the install in any of the WFM nodes, then none of the EPP functions will work, including conversions of Folders to WFM worklists. To correct, downtime is needed once system is live.
Jose Hurtado 10 days ago in HC-DPS-EI: Admin Desktop 0 Submitted

Request new standard SQL database maintenance jobs to be used by all GE applications that use Microsoft SQL server.

No description provided
James Rainville almost 2 years ago in HC-DPS-EI: Admin Desktop 2 Submitted

WinOS Upgrade of an AdminDesktop

Currently, if the field needs to upgrade the WinOS of an existing AdminDesktop server, there isn't an official validated process/procedure that we can follow. The only “validated” way that field can perform currently is reinstall all the products ...
Alan Chow 4 months ago in HC-DPS-EI: Admin Desktop 0 Accepted

Disaster Recovery of a crashed AdminDesktop

Currently, we don't have an official process/procedure in place on what files we can/need to backup off an AdminDesktop servers (regular or one time) to help recover a crashed AdminDesktop. The only “validated” way currently is reinstall all the p...
Alan Chow 4 months ago in HC-DPS-EI: Admin Desktop 0 Accepted

AdminDesktop: Installation/Upgrade Validation Needs to Check IMS System Clock and Target Server for Accuracy

With the introduction of JWT authentication scheme in Workflow Manager/Universal Viewer, it's critical to have the clock of any system making a JWT session request to Middle Tier in sync with the IMS system time. If the IMS clock is not accurate (...
Cristian Olmos 11 months ago in HC-DPS-EI: Admin Desktop 0 In Review

Data Migration Processes & Scripts meet QA requirements

Have to outsource data migration with a business impact bottom line <2.5M
Jane Richardson-Kobus 5 months ago in HC-DPS-EI: Admin Desktop 1 Missing Information

CERT Utility for TruePACS - today products are install default using GE Cert and customers often ask to replace GE Certs with CA certs- there is no guidance / documentation not a tool to do this today

CERT Utility for TruePACS - today products are install default using GE Cert and customers often ask to replace GE Certs with CA certs- there is no guidance / documentation not a tool to do this today
Jane Richardson-Kobus 5 months ago in HC-DPS-EI: Admin Desktop 0 Accepted

Centralized Management and Monitoring Console

Centralized Management and Monitoring Console Frequently requested feature Addressing frequently asked customers requirments
Jane Richardson-Kobus 5 months ago in HC-DPS-EI: Admin Desktop 2 Missing Information

Enable "customer implementability" Customer and Services Readiness process and documentation to enable a customer to independently perform all tasks such as workflow design (current vs future with upgrade), how to configure changes independently, how to test independently, and how to train and support users independently.

This would significantly improve the rate the GEHC could upgrade IB customers to take advantage of the new release and reduce costs to both customer and GEHC. This would significantly improve the rate the GEHC could upgrade IB customers to take ad...
Jane Richardson-Kobus 5 months ago in HC-DPS-EI: Admin Desktop 2 Missing Information

Process to migrate logins to secondary replica with SQL AO. Some ( WFC and WFM) , but not all products have a process. This should be standard as it could be a huge miss and incur downtime.

Process to migrate logins to secondary replica with SQL AO. Some ( WFC and WFM) , but not all products have a process. This should be standard as it could be a huge miss and incur downtime.
Jane Richardson-Kobus 5 months ago in HC-DPS-EI: Admin Desktop 2 Rejected

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