Description
We observed in the EA that the exam was still coming in and therefore locked(store) but the EA tried to route it based on the auto-routing rule. The send failed because the study was locked(studyislocked) and the retry interval for the destination pacs in the EA dicom Client config was set to the default 300s (5minutes) therefore the dicom send out would take over 7 minutes to complete. This was unacceptable for the customer. This could have severe impact on stroke protocols. Updated the settings to Max retry 20 and Retry Interval to 30 seconds. Request is to change the default Retry Interval to 30s and Max Retry to 20. |