Audit EA License Creation

The license generation site needs to have a required field for Workflow Request ID. The NextGen workflow will issue a request ID each time a permanent or temporary license is requested. This is the only way the digital fulfillment team can track/audit which licenses have been created. If the NextGen workflow is skipped there is no way to audit if a license was created. Anyone with access to the license generation tool can create a license. A required field should be added to the license generation tool to capture the NextGen workflow ID number. Ideally an API call would be made to verify that the number exists and is valid. Ultimately this will help the business track all licenses. This will help prevent sites from running on temp licenses for extended periods of time. It will also ensure licenses that are generated are able to be audited. This will lead to less downtime, accurate licensure and higher customer satisfaction.